Core Dimensions of Islamic Hotel Service: Towards their promotion in the Global Marketplace

This study works to identify the core dimensions of the so-called ‘Islamic Hotel'. The main purpose is to provide some insights on how the resulting dimensions could be utilised as a competitive advantage to promote Islamic Hotels in the global market rather than to confine them merely to the M...

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Bibliographic Details
Main Author: Ariffin, Ahmad Azmi Mohd. (Author)
Format: Electronic Article
Language:English
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Published: Dublin Institute of Technology [2020]
In: The international journal of religious tourism and pilgrimage
Year: 2020, Volume: 8, Issue: 3, Pages: 98-110
Standardized Subjects / Keyword chains:B Hotel / Halal-Tourismus / Islam / Value ethics
RelBib Classification:AD Sociology of religion; religious policy
AG Religious life; material religion
BJ Islam
ZA Social sciences
Further subjects:B Islamic hotel
B Halal hote
B Islamic tourism
B Hotel marketing
B Religious Tourism
Online Access: Volltext (doi)
Volltext (kostenfrei)

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520 |a This study works to identify the core dimensions of the so-called ‘Islamic Hotel'. The main purpose is to provide some insights on how the resulting dimensions could be utilised as a competitive advantage to promote Islamic Hotels in the global market rather than to confine them merely to the Muslim segment. This study involving 782 tourists and employed both in-depth interviews and questionnaire surveys as the methods for data collection. The results of the Exploratory Factor Analysis showed that there are seven dimensions of Islamic Hotels, labelled as Aurat, Halal Food, Mahram, Ibadah, Islamic Entertainment and Decoration, Islamic Management and finally Islamic Events. The discussion on the implications of this study indicates that Islamic hotels have huge potential to be successfully promoted as a form of theme hotel in the global tourism and hospitality market. 
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