Spiritual Climate of Business Organizations and Its Impact on Customers’ Experience
This study examines the notion of ‹spirituality’ as a dimension of human self, and its relevance and role in management. Major thesis of this research is that spirituality of employees is reflected in work climate. This may in turn affect the employees’ service to the customers. In the first part of...
| Authors: | ; ; |
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| Format: | Electronic Article |
| Language: | English |
| Check availability: | HBZ Gateway |
| Journals Online & Print: | Drawer...
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| Fernleihe: | Fernleihe für die Fachinformationsdienste |
| Published: |
Springer
2009
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| In: |
Journal of business ethics
Year: 2009, Volume: 88, Issue: 2, Pages: 313-332 |
| Further subjects: | B
customers’ service experience
B spiritual climate |
| Online Access: |
Volltext (JSTOR) Volltext (lizenzpflichtig) |